IntelligentBotSys
AI that works for your business.
IntelligentBotSys is an intelligent bot system platform. Three products help your people find answers, serve customers consistently and carry out repeatable work, with your team in charge.
Early Access by request · Guided pilots · Your team stays in control
IB Assist
IntelligentBotSys
Interactive example
You
IB Assist
Eligible items can be returned within 21 days of delivery.
Source
Return PolicyTry an example question
Where time is lost
Four problems worth solving first
Each one maps to the product built for it.
Answers are hard to find
Employees ask the same policy questions again and again, and the documents that answer them are scattered or out of date.
IB Assist →Customer replies vary
Enquiries about services, prices and hours get different answers depending on who replies, and many arrive after hours.
IB Business Assist →Routine work needs oversight
Repeatable processes take people's time, but leaders want to see the work and stay accountable for the outcome.
Agentic Assist →AI answers no one can check
General AI tools sound confident without showing where an answer came from. People need a source before they act.
All products →
Product family
Three focused products. One intelligent platform.
Choose the product designed for the outcome your team needs.
- IB Assist
Reliable answers from company knowledge.
Helps employees find reliable answers from company knowledge, with the source shown for each grounded answer.
- Employee self-service
- Policies and procedures
- Fewer repeat questions
- IB Business Assist
Consistent customer conversations.
Helps businesses manage customer conversations consistently and passes requests to your team.
- Customer enquiries
- Appointment and lead capture
- Handover to your team
- Agentic Assist
Repeatable work, reviewed by people.
Helps teams carry out repeatable business work with human direction and review. Scoped with you around your own process.
- Guided multi-step work
- Human approval
- Ownership and escalation
Use cases
Where teams start
Representative starting points. Each links to the product that fits.
- IB Assist
HR and employee support
Policy answers employees can check against the approved source.
See this use case → - IB AssistIB Business Assist
Customer service
Consistent answers for customers, with a clear path to your team.
See this use case → - IB Assist
Operations and SOP guidance
Approved procedures on demand, with the source shown.
See this use case → - Agentic Assist
Governed AI-assisted work
AI-assisted work with people directing it and in control.
See this use case →
How evaluation works
Evaluate on one real problem
A small, time-boxed start. You see results on your own material before you commit.
Step 1
Pick one use case
Choose a single team and problem to test. Nothing needs to be rolled out company-wide.
Step 2
Use your own material
Start with approved documents or business information you already have.
Step 3
Test with real questions
Check results against your own documents and processes before wider use.
Step 4
Decide with evidence
Continue, expand to another use case, or stop. The decision stays with you.
Trust and governance
Built to be checked, not just believed
The short version. Security reviewers can go deeper on the Security page.
Sign-in and permissions
Users sign in and access follows permissions.
Organization isolation
Each organization works inside its own boundary.
You approve the knowledge
Answers come from content you choose to include.
Sources and human review
Sources let people verify before they act.
Find the right starting point for your team.
See a demo, talk to us about your use case, or begin a guided pilot.